Close the Loop

How many times have you been “ghosted” in the past month?

Once, twice or more? I’m not talking about the world of dating, telemarketing or apparitions. Rather, I’m referring to those business situations when someone you know doesn’t answer your emails or calls. At times, it feels like “ghosting” has become the norm and not the exception.

When it comes to communications, I’ve always believed in giving people the benefit of the doubt. You never know the challenges others face. All of us lead such incredibly demanding lives now complicated by a pandemic. While unresponsiveness may not be personal, it’s very hard not to take it personally.

I felt compelled to write about “ghosting” because I experienced a rare glimmer of hope. Someone I admire offered a gracious “no” to my recent email request. I know how busy he is and his prompt response showed he cared enough about our professional relationship to not leave me hanging. Little did he know how much that classy move made my day.

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